IT Business Analyst
Covert, MI, US
Position: IT Business Analyst, Sr Staff
Location: Palisades Energy
Holtec Palisades seeks qualified applicants for the position of IT Business Analyst, Sr Staff in its IT department based at Palisades Nuclear Power Plant in Covert, MI.
Palisades Nuclear Power Plant is set to become the first nuclear power plant in the United States to restart after entering the early decommissioning stages. By joining our team, you will be part of a unique and historic undertaking for the nuclear industry and the nation!
Job Summary:
The IT Business Analyst, Sr Staff will be the first point of contact for questions and issues and will assist the IT and Software Development teams in resolving issues. The IT Business Analyst, Sr Staff should have broad knowledge of and experience in the various Asset Suite modules including their baseline functions and inter-relationships, as well as Holtec-specific uses and configurations and other Palisade specific applications/software. This position will play a key role in prioritizing requests, especially as the user base grows. They will recommend infrastructure and environment improvements when identified.
Key Responsibilities:
· Manage users including account creation, profile generation, and training
· Assist subject matter experts with workflow design and module implementation
· Assist end users with report design/requirements and coordinate report implementation with software development team
· Work with IT team to coordinate service outages including scheduling and communication with site leadership
· Review and provide feedback on user requests, ranging from general questions to issue resolution to requested enhancements
· Perform defect investigation and work with the software vendors for defect resolution
· Provide recommendations to utilize Asset Suite and other software/applications to reduce business process inefficiencies
· Develop site Change Management notifications for upcoming software patches, releases, and new process enhancements
Minimum Qualifications:
· 5+ years of experience using the various Asset Suite modules or other software/applications
· Demonstrated ability to explain module functions and provide user training
· Experience in user management, batch job management, workflow development
· Knowledge of Asset Suite and other software/application database structures to support requirements for development and troubleshooting
Holtec Palisades offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, hospitalization, and other valuable voluntary options; time-off programs; 401(k) with employer match; professional and career development opportunities; and an unmatched culture focused on client service, quality, and tireless pursuit of excellence in all we do.
As a technology trailblazer and a prominent innovator in clean energy (nuclear and solar) industry, Holtec strives to foster a meritocratic work environment conducive to continuous learning and professional growth of its associates. Holtec is an equal opportunity employer with a long-standing commitment to social equity and environmental justice. The company gives special preference to disabled veterans as a part of its recruitment policy. Detailed information on the Company can be obtained by consulting our website: holtecinternational.com.